2025 PASCAL Member Conference

The Lightning Talks session will feature four 20-minute presentations back-to-back in a 80 minute time slot, with a moderator for introductions, Q&A, and time keeping. Each speaker will give a 15-minute presentation with 5 minutes for Q&A.

User-Centered by Design: Enhancing User Experience and Engagement at MUSC Libraries
How can academic libraries create more meaningful connections with their users? At the Medical University of South Carolina (MUSC) Libraries, the Department of User Experience and Engagement is reimagining library services through a user-centered approach that prioritizes innovation and connection. This presentation will highlight key engagement initiatives, including data-informed service enhancements, strategic outreach efforts, and collaborative programming that fosters deeper user engagement. Attendees will gain insights into practical strategies for improving library experiences, strengthening partnerships, and ensuring that libraries remain essential, user-focused spaces. Join us for a discussion on challenges, successes, and future directions in designing library experiences that truly meet the needs of diverse academic communities.

Moderator: Heather Holmes, Medical University of South Carolina